Help Centre
We are committed to ensuring you receive the highest quality items and are 100% satisfied with them.
If for any reason your order arrives damaged or is incorrect please get in contact with us within 7 days of receiving your items so that we can arrange a replacement or refund*.
Please note, due to the nature of our products and the personalisation we do not accept change of mind returns.
It is your responsibility to ensure all names and dates are entered correctly we do not take responsibility for incorrect spelling.
All items are shipped with Australia Post and are sent with a tracking number unless otherwise stated.
Shipping times vary on your location but are generally between 3-7 days.
Express postage options are also available.
Pickup can be arranged from Oakdale
Australia
Orders under $150
Standard Shipping $10
Express Shipping $15
Orders Over $150
Standard Shipping Free
Express Shipping $5.00
*Business and large signage is excluded from free shipping
International postage is calculated at the checkout.
Afterpay is only available on orders over $100
LEAD TIMES
All of our items are made to order with love and quality materials so we do need some time to process your order.
We generally have your items ready sooner, however please allow 7 business days for your order to be completed.
Accurate lead times will always be displayed in the header bar on each page of the website.