Refund policy

We are committed to ensuring you receive the highest quality items and are 100% satisfied with them. 

If for any reason your order arrives damaged or is incorrect please get in contact with us within 7 days of receiving your items so that we can arrange a replacement or refund*. 

Please note, due to the nature of our products and the personalisation we do not accept change of mind returns.

It is your responsibility to ensure all names and dates are entered correctly we do not take responsibility for incorrect spelling.

You can always contact us for any return questions at jade@studio26laserdesigns.com.au.